Monthly Archives: November 2019

Things to Know When Visiting The Haven

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WHEN BOOKING When making a booking at The Haven, please indicate any health concerns that you have as these may affect your preferred choice of treatment.  A 50% deposit is required at the time of booking to secure the appointment.  The deposit is non-refundable in cases of failure to arrive for an appointment or to give appropriate cancellation notice (see Cancellation section below).   ARRIVAL Please arrive at least 15 minutes prior to your appointment.  You will be greeted at reception and guided to our lounge area where, if it is your first visit, you will be asked to fill in our health consultation form.  If you are running late for your appointment please call to let us know.  Where possible we will try and ensure your full treatment time, although this may not be possible if another client is booked in immeditately afterwards. Please turn your mobile phone off…

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GIFT VOUCHERS

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Not sure what gift to buy your loved ones or friends?  We often make the mistake of buying a physical something which we may not really need or want, another ‘thing’ to clutter the house.  Why not buy an experience?  Everyone needs some relaxing ‘me time’ – even the guys!  A Gift Voucher will give the lucky recipient the chance to spend some quality time in our fabulous spa – with or without a treatment. Vouchers can be bought for any monetary amount and can be used against any treatments or products and are valid for 12 months from the date of purchase giving your friend plenty of time to use it. You don’t even need to pop in, just give us a call and we can organise the voucher and payment over the phone and post it out to you, or direct to the recipient in the next available…

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